Withdrawal & Return Policy

Fair, transparent, and prompt processing of all withdrawal requests

All withdrawal requests are reviewed within 24 hours. Verified accounts with no pending wagering requirements are processed first.

Withdrawal Conditions

We are committed to processing all withdrawal requests promptly and fairly. The following conditions apply to all withdrawals:

Account must be fully verified (KYC complete) before any withdrawal is processed
Minimum withdrawal amount is $20 regardless of payment method
All active bonus wagering requirements must be completed before withdrawal
Withdrawal method must match the original deposit method where possible

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PayPal, Skrill, Neteller — processed within 24 hours of approval. No fees on our side, funds arrive instantly.

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Standard bank transfers take 3–5 business days. International transfers may take longer depending on your bank.

Withdrawals may be refused if fraud, money laundering, or bonus abuse is suspected
Accounts with unresolved disputes or active chargebacks will have withdrawals suspended pending review

Our finance team is available 24/7 to assist with any withdrawal queries or disputes.